Futian Shangri-La, Shenzhen,Near to Shenzhen Convention&Exhibition Centre, Futian Railway Station

I’ve been working in China for over 25 years, and for the past 15, I’ve made it a habit to stay in the Shangri-La hotels chain — mainly for the consistency and predictability. But this hotel truly stands out. It’s not just good — in my opinion, it’s the best I’ve stayed in. With a bit of humour, I’d say the CEO of this hotel probably has the easiest job in the world, because the staff does it all. From reception to housekeeping, from room service to concierge, the "Horizon" Lounge team - every single person I encountered was kind, professional, and genuinely dedicated to making my stay comfortable. What impressed me most is that this wasn’t a one-time fluke. I’ve returned to this hotel several times over the past few years, and each visit reaffirmed my impression: the quality of service is consistently outstanding. The rooms are spotless, the beds comfortable, and everything works, which, for frequent travellers, is priceless. It’s the kind of place that makes you feel like coming back, not just because it’s convenient, but because it feels like a home away from home—highly recommended.

It is near to the Futian Hi Speed Station, as well as to the city link underground mall. Most importantly, the room is excellent, nothing to complain at all. Great hotel. Great stay.

More varieties for breakfast maybe, but cooking the porridge for guests based on the meat/ingredients selected is a big plus. My wife ate 2 bowls. She loved the piping hot porridge. Zen's service staff, chamber maid, bellboy & the concierge are very courteous, polite & friendly.

Great location, but still very quiet. Very easy to access to public transport and there are several shopping malls and restaurants around.

Hotel staff are friendly and helpful. Good location. 5 min walk from coco park and metro access.