Futian Shangri-La, Shenzhen,Near to Shenzhen Convention&Exhibition Centre, Futian Railway Station
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Apa Kata Tetamu
the location is excellent, the Futian subway and train station just right outside of the main sreet. The Coco Park shopping Mall is 5 min, walk, and there is another mall just next to the hotel has all kind of retaurants.
Maria
April 2024
I’ve been working in China for over 25 years, and for the past 15, I’ve made it a habit to stay in the Shangri-La hotels chain — mainly for the consistency and predictability. But this hotel truly stands out. It’s not just good — in my opinion, it’s the best I’ve stayed in. With a bit of humour, I’d say the CEO of this hotel probably has the easiest job in the world, because the staff does it all. From reception to housekeeping, from room service to concierge, the "Horizon" Lounge team - every single person I encountered was kind, professional, and genuinely dedicated to making my stay comfortable. What impressed me most is that this wasn’t a one-time fluke. I’ve returned to this hotel several times over the past few years, and each visit reaffirmed my impression: the quality of service is consistently outstanding. The rooms are spotless, the beds comfortable, and everything works, which, for frequent travellers, is priceless. It’s the kind of place that makes you feel like coming back, not just because it’s convenient, but because it feels like a home away from home—highly recommended.
Ran
Julai 2025
Enjoyed Horizon Club very much. The staff there were helpful with bookings, and they cleaned the tables and restocked the foods non-stop to keep the lounge pleasant even though when the lounge was packed. Kitchen staff were replenishing food 15 minutes before closing time so that food never runs out. Chamber staff also cleaned the room well, and turned down with towel change everyday. The concierge was helpful with receiving and storing our boxes and helped with transferring them to our DiDi car.
Grace
Jun 2025
It is near to the Futian Hi Speed Station, as well as to the city link underground mall. Most importantly, the room is excellent, nothing to complain at all. Great hotel. Great stay.
Li
November 2024
Amazing clean hotel with extraordinary location in Futian! Grate spa!
Danijel
Mei 2024
More varieties for breakfast maybe, but cooking the porridge for guests based on the meat/ingredients selected is a big plus. My wife ate 2 bowls. She loved the piping hot porridge. Zen's service staff, chamber maid, bellboy & the concierge are very courteous, polite & friendly.
Lim
Januari 2025
Location and facilities
Wannipa
Januari 2025
Great location, but still very quiet. Very easy to access to public transport and there are several shopping malls and restaurants around.
Bingchen
Mei 2025
The staff firstly made the difference, friendly and approachable and really tried to make your stay easier, and succeeded with me. I would recommend they share all their offerings with booking.com as they had so many options that I did not even see on the website. As a very fussy/boring eater, they fully catered to the western and eastern pallets. I was able to take my Chinese clients there and they were very happy and impressed with different offerings. Internet connection was the best I ever had in China.
Cilliers
Januari 2024
Hotel staff are friendly and helpful. Good location. 5 min walk from coco park and metro access.
Margaret
April 2025
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